Metal roof panels are more and more popular in the market due to their light weight and easy installation. Mr. Miguel from Mexico is a purchasing manager of a foreign trade company. Now he is helping customers to purchase a high-quality trapezoid roofing equipment. The customer is Dominica and the customer wants to ship the equipment directly to Dominica. According to the customer’s request, we can help the customer to do this. The customer also asked us if any Mexican customers have used our equipment and would like to inspect the use of our equipment on the spot. Our company is a 24-year-old manufacturer of molding equipment. Our customers are located in many countries in Africa, America, Asia, and Europe, and Mexico is no exception. We contacted the Mexican customer who had bought our equipment and told him the current customer information. The customer readily accepted Mr. Miguel ’s request and was willing to let Mr. Miguel visit our old customers. Through visits to our equipment, customers have a deep understanding of quality and after-sales service, and also have an understanding of the strength of our company. The most important thing for production equipment is that the equipment should be stable, so that the equipment can continuously create value for customers. Because it is a machine, it is often used. Later maintenance and after-sales should be considered by customers when purchasing equipment. In order to provide customers with good after-sales service, on the one hand, we have a professional after-sales service team that can provide video or on-site guidance to customers. On the one hand, our equipment is equipped with machine files, which contain machine maintenance records and how to deal with common faults, which greatly facilitates your later use.
We will not evade the problems encountered by customers. We respect the business secrets of customers, and we will give you the information of customers only if we obtain the customer’s consent. Whether it is a new customer or an old customer, we do this. Growing up with customers is our common goal.
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