During the outbreak, Mr. David could not come to China, so he could not personally inspect the equipment. In order to reassure him about the equipment, we specially arranged video inspection for him, from machine production, checking the size of the door frame, to actually installing the door frame.

When Mr. David saw that the door frame was actually installed, he was very satisfied with the machine and recognized our service. Because we are the only manufacturer that actually installs products for him, he said that he has imagined the scene where the door frame is installed in the customer’s home, and he is happy when the customer is satisfied.

Mr. David’s plan is to provide customers with one-stop service, so his team provides door frame installation services.

However, for the first time, Mr. David produced the product, and his team did not have much experience. If he recruited skilled installation workers, it would be a huge expense. Because we have more than 20 years of production experience and are very familiar with the customer’s product applications, we recorded a door frame installation video for him and provided him with detailed teaching materials for training workers. Mr. David quickly trained new employees with no installation experience into skilled masters.

His customers are also very satisfied with the installation services.

Although it is now during the epidemic, Mr. David’s business is not only not affected, but because of the low input cost of the machine, the speed of production, and the obvious price advantage of the product, his business is very good and many orders have been received.