Dedicated to provide customers with the highest quality machines
Today, a slitter machine ordered by a customer from Malaysia was finally completed and successfully shipped. The completion time of this machine was one week longer than the normal production time, because our professional quality inspection team is in routine inspection. It was found that during the operation of the machine, the edge of one set of cutting blades was not smooth, resulting in unqualified final product quality, uneven edges and burrs. So the head of our quality inspection team provided our manager with a quality inspection report on this machine, and firmly stated that because the quality of this machine is problematic, it is not allowed to export to the customer’s factory, because not only It’s just as simple as damaging the image and reputation of our company, and more importantly, it will bring a series of serious consequences to our customers. Customers are likely to lose their loyal customers and already because of this poor quality machine. Expanded market share. In order to avoid these situations, we do our best to control these problems in our factory and ensure the interests of every customer.
Therefore, more and more customers will recognize our company, and the return rate is getting higher and higher.